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What does a missed call actually cost your business?

Most trades guess low. Run your own numbers.

What a typical job is worth to you, before costs.
Calls that ring out or hit voicemail while you're on the tools, driving, or after hours.
Of the callers you miss, how many give up and phone a competitor instead of trying again.
Of the enquiries you actually get to speak to, roughly how many turn into paid jobs.
What's walking out the door
Revenue lost per year
$37,440

Capturing just half of these pays for itself many times over.

Jobs lost / month
5.2
Revenue lost / month
$3,120

5 missed calls a week × 60% who move on × 40% close rate × $600 average job = $720 a week, × 4.33 weeks in a month = $3,120 a month.

These numbers are conservative. The estimate counts only the callers who give up entirely - it assumes the rest come back to you at full value. It ignores repeat work, referrals from those jobs, and the after-hours calls most owners never see in their missed-call log. No hidden multipliers or invented industry averages: every figure comes from what you set above.

How the maths works

One honest line, no black box:

  • Missed calls per week × % who ring the next trade × your close rate × average job value = revenue lost per week. Monthly is weekly × 4.33; yearly is weekly × 52.
  • Every input is yours. We don't quote studies or bolt on "typical tradie" averages - if a number looks off, slide it until it matches your business and the result moves with it.
  • Rounded, not fake-precise. Dollar figures round to the nearest dollar and jobs to one decimal, because this is a sanity check, not an invoice.

Now make that number someone else's problem

TradeStream answers every missed call with an instant text-back and captures the job while you work. The customer fills in the whole job - photos, suburb, urgency - and you call back ready to win it.