The job you never knew you lost
Door work doesn't wait for a quiet moment. A spring lets go, a panel jams on the track, a roller door won't drop and the shop can't lock up. The customer wants it sorted today, and they're ringing down the list until someone picks up.
A customer rang about a jammed roller door at 2pm - you were four metres up a ladder and couldn't get to it. No voicemail left. That job went to whoever picked up.
That's the quiet cost of door work. You're hands-full on every job, so the phone rings out, and a missed call leaves no trace. No voicemail, no number you recognise, nothing in the books. As far as you know, the job never existed. Meanwhile the customer has booked someone else before you've climbed down.
You can't answer live mid-install, and you shouldn't have to. The fix is making sure no caller is left hanging - that the moment you miss a call, your business is already talking to them.
How TradeStream handles it
TradeStream is AI lead capture built for trades like yours. It sits behind your phone and your web enquiries and turns the ones you can't get to into leads you can actually use. Here's the flow:
- You miss a call - on the tools, after hours, or while you're already on another door.
- The customer gets a text straight away from your business, so they know they've reached the right mob and you'll be in touch.
- They tap through a smart intake form - a couple of minutes, on their phone, in their own words. They can even send a photo of the door.
- Ash, our AI, qualifies the job - it reads what they've told you, sorts out the door type, the fault and how urgent it is, and flags anything that can't wait.
- You get a quote-ready lead - name, number, address and the job, ready to call back knowing exactly what you're walking into.
The intake is tuned for door work, not generic "describe your problem"
Other tradies get other questions. For a door enquiry, Ash digs for the details that actually change how you price and prioritise the job - so your callback sounds like someone who knows doors.
Job types roller & garage door pros handle
- Spring replacement
- Motor & remote faults
- Off-track realignment
- Full install / replacement
- Storm / impact damage
- Servicing & tune-ups
A new motor and a slow remote are different jobs at different prices. Ash makes sure the difference reaches you before you dial, so you're not running through twenty questions on the phone to work out what they've actually got.
Missing calls while you're on a door is normal. Losing the work doesn't have to be. See how TradeStream turns a missed call into a callback-ready door job, with the details already filled in.
See how it worksWorks with ServiceM8 and Tradify
TradeStream doesn't ask you to throw out what you already run. Once you've got the lead and made the call, keep booking, scheduling and invoicing in ServiceM8 or Tradify like you do now. TradeStream sits in front of all that - its job is making sure the enquiry reaches you in the first place. If you're still weighing up the approach, here's why the first tradie to call back usually wins the job.
What are missed door calls costing you?
Have a rough play. We've pre-filled an average door job value - change any number to match your work.
in work a year you could be catching instead of losing to whoever rang back first.
Indicative only - a guide based on the numbers you enter, not a guarantee. Average job value varies a lot between a remote fix and a full double-door replacement.
To be clear about what TradeStream does: it catches and qualifies the lead, then hands it to you. It's not a CRM, a quoting tool or a booking system. You make the call, price the spring or the new motor, and book it in however you already do.