Straight answers about what TradeStream is, how it captures a missed call, what it costs, and how it fits with the tools you already use. Still not sure? A real person, Nathan, replies to every enquiry.
TradeStream by TradeStream Solutions is Australian trade-business software for electricians, plumbers, garage and roller-door businesses, and handyman services. Customers share job details and photos through a link. Ash helps prepare a quote and job brief using the business’s work items and catalogue pricing. The tradie reviews the scope and price.
When a call is missed, TradeStream automatically texts the caller a branded link that invites them to describe the job. The customer taps through a short, trade-specific set of questions and can add photos, so the enquiry is captured instead of lost to voicemail. The finished job then lands in the tradie's lead pipeline, ready to call back.
The customer receives a text with a branded link and taps through a short series of questions built for that trade. They describe the job in their own words, answer a few quick prompts, and can attach photos, all on their phone without installing anything. It looks and feels like it comes from the tradie's own business, not a third party.
A 14-day trial is available. Confirm the applicable allowances and setup with Nathan before starting.
Start with a 14-day trial and no setup fee. Launch Partner is $195/month for the first 12 paid months, then Signature pricing (currently $260/month), retaining Growth features while subscribed. Signature is $260/month and Growth is $360/month. Prices are AUD excluding GST. Confirm the applicable allowances and any website services with Nathan before starting.
No. TradeStream is a lead-capture system, not an answering service or AI receptionist, and no robot ever answers the phone. The customer always deals with the tradie's own brand, while the AI works quietly in the background after the enquiry comes in, structuring the lead so the tradie can call back faster and better informed.
No. Customers do not need to download anything. They tap a link in a text message and describe the job straight from their phone browser, including photos, with nothing to install.
TradeStream collects the customer’s job details, photos and answers through a link. Ash helps prepare a brief and draft quote against the business’s catalogue. The tradie reviews the proposed scope and price. Follow-up depends on the configured plan and workflow.
Ash helps organise the customer’s enquiry, identify missing details and prepare a draft quote using the business’s work items and pricing. The tradie checks the match, scope and price. Ash does not replace an inspection or professional assessment.
TradeStream focuses on electricians, plumbers, garage and roller-door businesses, and handyman services in Australia. Electrical, plumbing and roller-door examples are available through the public demonstration. Handyman businesses can request a guided walkthrough.
TradeStream is an Australian company, TradeStream Solutions, and is Australian made. Enquiries are handled personally by Nathan, who usually calls back the same day. A real person always replies, never a bot.
To get started, fill in the short enquiry form on the TradeStream website and Nathan will call you back, usually the same day. You can book a 30-minute walkthrough on a real lead in your own trade, with no slideshow. You can also reach the team by email at nathan@tradestream.com.au.
Tell us a bit about your business and Nathan will call you back, usually the same day. No bots, ever.
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